CONTACT US FOR ANY QUESTIONS
Our customer service team is here to assist you Monday through Friday, 9:00 AM to 5:00 PM local time. We aim to respond to all inquiries within 24 hours. Thank you for choosing ShipQuick Wholesale.
FREQUENTLY ASKED QUESTIONS
Welcome to the FAQs section of ShipQuick Wholesale. Here, we address some of the most common questions we receive from our customers and partners. If you don't find the answer you're looking for, please don't hesitate to reach out to us directly through our contact information provided at the bottom of this page.
To place an order, please visit our online catalog and select the products you wish to purchase. Add them to your cart and proceed to checkout. If you need assistance or have specific requirements, please contact our customer service team via WhatsApp at +90 554 123 7748 or +90 543 554 0046.
Yes, we offer international shipping to various countries. Shipping costs and times may vary depending on the destination. Please contact us for more details regarding international orders.
All sales with ShipQuick Wholesale are final. We do not accept returns, exchanges, or cancellations once an order has been placed. Please review your order carefully before finalizing it.
We accept a variety of payment methods, including credit/debit cards, bank transfers, payoneer, stripe and selected online payment platforms. For detailed information on payment options, please visit our Payment Methods page or contact our support team.
We are always looking to expand our network with new suppliers and partners. If you are interested in partnering with us, please send an email to info@shipquickwholesale.com with your company details and product catalog. Our partnership team will review your information and get back to you as soon as possible.
Yes, we only source our products from reputable brands and trusted suppliers to ensure authenticity and high quality. Our commitment to quality is paramount, and we conduct thorough checks to maintain our standards.
Once your order is shipped, you will receive a tracking number via email. You can use this number to track your order's progress on our website or the carrier's website. If you encounter any issues with tracking your order, please contact our customer service for assistance.
If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with your order number and photos of the item. While all sales are final, we take issues of damage or incorrect shipments seriously and will review each case individually.
